Resources / Use cases

Novum: Accelerate KYC processes with Johan

Johan is Novum's digital KYC assistant. He automates the document reading process, reduces the chance of errors, and ensures lightning-fast processing, 24/7, without interruptions.

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Automates document labeling and minimizes errors
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Reads passports, ID cards, bank cards, payslips, and more
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Available 24/7 for fast KYC checks

1.000.000

Documents per year

75%

Automated

Reduction

Lead time

Established in 2009, Novum Bank Limited is a financial institution with a credit licence from the Malta Financial Services Authority. The bank specialises in card/stored value and offers credit products to individuals and businesses in niche markets. Novum Bank has expanded its operations to five European countries, with a strong focus on the card business in Germany. Since 2012, the bank has also offered online loans in Spain, Germany, Austria and France. Novum Bank's future lies in developing innovative financial solutions and expanding online services to new countries.
Translated with DeepL.com (free version)
Locations
Malta
Employees
150 - 200
Industry
Finance

Meet Johan, the Digital KYC Assistant from Novum.

Johan, Novum's digital team member, is specifically designed to support the KYC team by accurately and efficiently processing important documents. From passports and ID cards to bank cards and payslips, Johan automates the process, allowing customers to be served faster while the team can focus on more complex tasks.
With 24/7 availability and rapid processing times, Johan ensures that customer profiles are updated immediately, leading to streamlined central processing. Thanks to his ability to extract and process data, Johan helps companies achieve full compliance with the latest regulations, eliminating the manual errors often associated with large volumes.

By reviewing one million documents annually and automating 75% of the processes, Johan delivers significant time savings and increased efficiency. Every interaction is fast, reliable, and infinitely scalable, enabling the seamless processing of thousands of KYC reviews without issues.

Johan's success

Time savings

By eliminating manual tasks, employees can focus on more important responsibilities, boosting overall productivity.

Minimizes errors

Automated processes reduce human errors, ensuring reliable KYC procedures.

Scalable processing

Johan effortlessly handles thousands of document readings without compromising speed or accuracy.

High accuracy

Johan consistently delivers accurate readings, ensuring the quality of KYC checks is maintained.

Novum's automation journey

The journey began with the automation of document processing, including passports and ID cards, with a focus on improving the efficiency and accuracy of KYC processes. Future expansions include enhancing compliance automation and processing a wider range of document types, with further integration into other systems. The goal is to fully automate KYC processes, allowing employees to focus on more complex tasks. This results in time savings and reduces the risk of errors, ultimately boosting productivity

Johan's KYC skills

Document readout

Quickly and accurately read documents such as passports, ID cards and bank cards.

Compliance automation

Automate the process of KYC checks to comply with regulations and requirements.

Data extraction

Extract and process important data from various documents for further analysis.

Reporting and analysis

Generate reports on readouts and trends to provide insights into KYC processes.

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