Customer Service

AI-powered digital employee to scale your customer service

Boost efficiency of your Customer Service and elevate your customer journey with AI-powered, customer-facing digital employees or start with agent assist.

1.256.000

Interactions

>50 %

Cost reduction

100 %

Happy clients

AI-driven agent assist

Empower your team with support from our digital employees, enabling them to provide faster and more accurate support.

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Real-time AI recommendations
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Increase first time right
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Faster ticket handling

Elevate your customer journey

Automate client interactions and reduce average handling times. Deliver 24/7 consistent and personalized customer support across all platforms.

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Omni channel & multilingual
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No more waiting times!
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Enhanced customer satisfaction

From Q&A’s to action fulfillment

It's not just about answering questions — your new digital employee can solve complex issues and perform tasks! Freeing your team for higher-value work.

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Directly connected to your systems
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Instantly handle all interactions
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End-to-end automation

Continuous data driven improvements

Utilize user feedback and analytics to to enhance system capabilities. Evaluate your success with clear, actionable metrics.

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Performance dashboarding
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Conversation history & insights
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Leverage customer feedback

Customer Service skills

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Answer
questions

Automate Q&A with instant and accurate answering.

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Appointment management

Help your customers to manage appointments.

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Provide status updates

Keep customers informed with real-time updates.

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Book additional services

Book services or add-ons directly through chat.

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Mailbox management

Recognize, label, and process all recurring mails.

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Process management

Seamless hand-over and escalation flows.

Related insights

Go to Resources

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