Real results from enterprise AI deployments
All case studies
Hisense Gorenje: 7 FTE delivered across Germany and the UK
AI agents resolve 80% of conversations across Hisense and Gorenje, with no extra headcount in Serbia.
TUI: 40,000+ contacts handled with AI agents
Scaling peak season support without scaling headcount. AI agents across voice, chat, email, and WhatsApp.
Bitvavo: 85% support cost reduction
Real results from deploying AI agents in fintech customer operations at enterprise scale.
CitizenM: chose Freeday over Salesforce Agentforce
Managed AI deployment beat self-service. AP automation with touchless invoice processing.
Pathé: 85% full automation on 50,000 invoices
Touchless invoice processing at scale. 2.5 FTEs freed through AI-powered accounts payable automation.
BUX: scaling crypto customer support with AI
Thousands of monthly conversations handled autonomously across multiple languages.
Woonbron: 35,000 invoices processed annually
Housing corporation automates accounts payable at scale with AI agents integrated into existing systems.
Roompot: AI handles thousands of vacation park calls
Intelligent digital assistant integrated with internal systems for guest advisor support.
ATAG: 75%+ autonomous customer service resolution
Automating order inquiries, returns processing, and product support for consumer electronics.
Novum: accelerating KYC processes with AI
Automating Know Your Customer verification with full audit trail and compliance.
Eigen Haard: housing corporation AI transformation
Digital employees handling tenant inquiries and administrative workflows at scale.
Prijsvrij: 32.7 FTE delivered with AI chat and voice
The previous chatbot handed 40% of conversations to a human. Freeday replaced it with 4 digital employees handling 29,785 conversations per month.
Erasmus MC: 75%+ of prescription calls automated
Over 1,000 repeat prescriptions requested daily. Reza handles 75%+ of calls end-to-end, equivalent to 20 FTE in phone handling.
Louwman: 5.9 FTE delivered in invoice processing
Digital employee Sylvester processes 16,800+ cases a month across 8 AP inboxes at a 99.3% STP rate.