Guaranteed Customer Service Excellence

Deliver a consistent, high-quality service experience across every channel your customers prefer: email, chat, and phone. Maintain round-the-clock availability, accelerate resolution times, and build trust with always-on support at every touchpoint.
Agent:
Theo
25% hold time reduction
''Great partner, even better collaboration! Not only value for business, but it significantly improves our Customer Experience.''
Sebastiaan de Vries
Member of TUI BeNe Board,
Head of Customer Services TUI
See Theo at work
Agent:
Thibault
10K + conversations during peak season
''People don't want endless choices, they want the certainty of making the right choice. That's why Thibault is the ideal solution for our customers.''
Britt Haarmans Innovation lead
See Thibault at work
Agent:
Roombot
23.000 calls handled per month
"Freeday drives innovation, collaborates seamlessly, and remains deeply engaged throughout the process, making the partnership truly exceptional. Their expertise and strategic guidance in enhancing the bot are invaluable to our employees."
Chris Berends
WEM Manager, Roompot
See Roombot at work

How the Digital Workforce Empowers You

Unlock the full potential of intelligent automation with a digital workforce designed to fit seamlessly into your organization. Built on four foundational pillars, this solution enhances your operations, elevates customer experiences, and increases efficiency across your entire team.

Customer Service

Benefit from intelligent assistants that handle inquiries instantly, gather insights, and deliver exceptional service while reducing costs.

  • 24/7 availability
  • Consistent quality
  • Scalability
  • Cost savings
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Know Your Customer

Unlock AI that streamlines KYC verification, automates document processing, and ensures compliance while cutting operational costs by 70%.

  • 24/7 processing
  • Guaranteed compliance
  • Accuracy
  • Cost savings
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Accounts Payable

Experience AI that automates invoice processing, streamlines supplier communications, and eliminates manual errors while cutting costs by 50%.

  • 24/7 processing
  • Zero errors
  • Easy integration
  • Cost savings
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At the forefront of AI-driven workflows

Digital employees transform the way your team works by integrating AI automation directly into your workflows, taking the heavy lifting off your team. Our solutions seamlessly adapt to your processes, improving efficiency, reducing errors, and enabling your team to focus on high-value tasks. By enhancing productivity, speeding up responses, and delivering personalized service, routine operations become smart, scalable workflows.

250k
+

Transactions

70
+

Digital assistants

260
+

FTE saved

20
+

AI specialists

Choose skills,
Customize Your AI

Build your ideal automation with our modular skill library. Each component enhances your digital employee's capabilities - from customer service to KYC verification and accounts payable processing. A customized solution that grows with your business.

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Answer Question

Answers customer service questions using knowledge bases, CRMs, or other databases, covering company services, processes, and systems.

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Action fulfilment

Completing actions based on customer requests, such as subscription handling, changing details, booking appointments or activation.

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Mailbox management

Manages mailboxes by sorting emails, sending automatic replies, drafting emails, and providing reminder overviews.

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Extract & validate data

Extracts and validates data from official documents, supporting use cases like ID verification, age verification, proof of income, and compliance checks.

what our clients say About our digital employees

customer Success stories
Building Futures

John, Woonbron's AI-powered digital finance assistant, transforms financial operations by providing automated invoice processing and email management 24/7. Available to handle finance tasks continuously, he processes over 35,000 yearly invoices while managing thousands of emails to deliver precise solutions for Woonbron's finance department.

Robbie, CitizenM's digital finance assistant, revolutionizes their accounting processes by automatically handling invoices and emails, enabling the team to focus on strategic initiatives while reducing errors and increasing efficiency.

Thomas, TUI's AI-powered digital assistant, transforms travel support by blending efficiency with expertise. Available 24/7, it delivers instant answers while continuously learning to better guide agents on their customer service journey.

Thibault, TUI's digital travel assistant, transforms citytrip planning by delivering personalized recommendations in seconds. Combining expert knowledge with your preferences, it creates tailored travel experiences while bringing the travel shop right to your home.