Designed for complex travel journeys

Unlike solutions built for single-product sellers, our platform supports the complex product structures of modern travel businesses, from hotels and vacation homes to flights, activities, and beyond. We’ve studied the entire customer contact journey to replicate what real travel agents do best: guiding customers smoothly from booking to check-in and beyond.

Agent:
James
30  min
Admin time saved per case
“The implementation of  AI agent James went very smoothly. With close collaboration we managed to pull off this great project. We both validated that with the right use case and the right partner, you can really unlock great value. For our own employees and for our customers”
Britt Haarmans
Innovation lead
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Agent:
Theo
25% hold time reduction
''Great partner, even better collaboration! Not only value for business, but it significantly improves our Customer Experience.''
Sebastiaan de Vries
Member of TUI BeNe Board,
Head of Customer Services TUI
See Theo at work
Agent:
Thibault
10K + conversations during peak season
''People don't want endless choices, they want the certainty of making the right choice. That's why Thibault is the ideal solution for our customers.''
Britt Haarmans Innovation lead
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Agent:
Roombot
23.000 calls handled per month
"Freeday drives innovation, collaborates seamlessly, and remains deeply engaged throughout the process, making the partnership truly exceptional. Their expertise and strategic guidance in enhancing the bot are invaluable to our employees."
Chris Berends
WEM Manager, Roompot
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customer Success stories
Building Futures

John, Woonbron's AI-powered digital finance assistant, transforms financial operations by providing automated invoice processing and email management 24/7. Available to handle finance tasks continuously, he processes over 35,000 yearly invoices while managing thousands of emails to deliver precise solutions for Woonbron's finance department.

Robbie, CitizenM's digital finance assistant, revolutionizes their accounting processes by automatically handling invoices and emails, enabling the team to focus on strategic initiatives while reducing errors and increasing efficiency.

Thomas, TUI's AI-powered digital assistant, transforms travel support by blending efficiency with expertise. Available 24/7, it delivers instant answers while continuously learning to better guide agents on their customer service journey.

Thibault, TUI's digital travel assistant, transforms citytrip planning by delivering personalized recommendations in seconds. Combining expert knowledge with your preferences, it creates tailored travel experiences while bringing the travel shop right to your home.