Customer Service

AI-powered digital employee to scale your customer service

Boost efficiency of your Customer Service and elevate your customer journey with AI-powered, customer-facing digital employees or start with agent assist.

1.256.000

Interactions

>50 %

Cost reduction

100 %

Happy clients

AI-driven agent assist

Empower your team with support from our digital employees, enabling them to provide faster and more accurate support.

icon check mark
Real-time AI recommendations
icon check mark
Increase first time right
icon check mark
Faster ticket handling

Elevate your customer journey

Automate client interactions and reduce average handling times. Deliver 24/7 consistent and personalized customer support across all platforms.

icon check mark
Omni channel & multilingual
icon check mark
No more waiting times!
icon check mark
Enhanced customer satisfaction

From Q&A’s to action fulfillment

It's not just about answering questions — your new digital employee can solves complex issues and perform tasks! Freeing your team for higher-value work.

icon check mark
Directly connected to your systems
icon check mark
Instantly handle all interactions
icon check mark
End-to-end automation

Continuous data driven improvements

Utilize user feedback and analytics to to enhance system capabilities. Evaluate your success with clear, actionable metrics.

icon check mark
Performance dashboarding
icon check mark
Conversation history & insights
icon check mark
Leverage customer feedback

Customer Service skills

icon chat

Answer
questions

Automate Q&A with instant and accurate answering.

Schedule date icon

Appointment management

Help your customers to manage appointments.

Dashboard icon

Provide status updates

Keep customers informed with real-time updates.

Online icon

Book additional services

Book services or add-ons directly through chat.

mail icon

Mailbox management

Recognize, label, and process all recurring mails.

API connection icon

Process management

Seamless hand-over and escalation flows.

Related insights

Go to Resources

button arrow
Implementing success: Freeday's tailored AI solutions
Tech insights
Implementing success: Freeday's tailored AI solutions
AI solutions for business challenges
Tech insights
AI solutions for business challenges
What makes Freeday unique?
News
What makes Freeday unique?
mail icon
animating the text 'get informed', 'get notified', 'get ai'.

Stay ahead of the curve with our newsletter.

Get the most important product updates, insights and trends every month.
By signing up you agree with the Terms & Conditions
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.