AI customer service automation for enterprise

Deploy digital employees that handle inquiries across voice, chat, and email instantly.

Channels

Your customers don't wait,
wherever they are.

Handle 10x the volume. With the same team.

Voice

Calls answered in seconds 24/7

Your digital employees pick up the phone, during peak without a queue.

AI voice agent voor klantenservice: gesprekken beantwoord binnen seconden
Chat

Chat conversations resolved immediately

Questions answered. Actions taken. Tickets closed.

Chat AI agent voor klantenservice: vragen beantwoord, acties ondernomen, tickets gesloten
Email

Inboxes at zero by morning

Every email answered with the same care a senior agent would give it, overnight.

E-mail automatisering klantenservice: inbox leeg, 24/7 bereikbaar
Integrations

Digital employees that work across every channel

Your customers reach out however they prefer. Freeday's AI agents respond instantly through voice, chat, or email, understanding context and handling complex requests without human intervention. One platform, infinite possibilities.

FreeDay logo at center surrounded by icons of software and communication platforms including Zendesk, HubSpot, Notion, Google, Slack, Telegram, Microsoft Teams, Salesforce, SharePoint, Epic, AFAS software, and Oracle arranged in a circular pattern.

Numbers that speak for themselves

92%

Cost reduction achieved

Up to 92% reduction in contact center costs

1M+

Monthly calls managed

1M+ monthly calls managed across all channels

4.2/5

Customer satisfaction

Industry-leading customer satisfaction scores maintained

"Vavo became one of our most valuable team members, resulting in faster and more accurate responses 24/7, happier customers, and a support team that finally has time to focus on what matters!"

Employee Customer Operations, Bitvavo

Cut response times from hours to seconds

See what your service operation looks like with Freeday.

Freeday AI-agents hero illustratie

Frequently asked questions
about enterprise AI agents

Enterprise buyers ask the hard questions. We have the answers.

How secure is your platform?

Freeday holds ISO 27001 and NEN7510:2024 certification and maintains full GDPR and CCPA compliance. Your data stays in your infrastructure with encryption at rest and in transit. We conduct regular penetration testing and provide complete audit trails for every transaction.

How long does deployment take?

Most customers see their first digital employee live as quickly as 14 days. We handle the integration work across Salesforce, SAP, Epic, and 100+ business applications. Your team focuses on defining workflows while we manage the technical setup.

What systems can you integrate with?

Freeday integrates with over 100 business applications, including Salesforce, Epic, SAP, and Zendesk, plus custom APIs. Our model-agnostic architecture works with any AI model, ensuring you're never locked into a single vendor or technology stack.

What happens if something goes wrong?

Digital employees escalate to humans when needed. You maintain complete visibility through our platform with real-time monitoring, role-based access controls, and detailed activity logs. Enterprise support is included with 24/7 availability.

Can you handle regulated industries?

Absolutely. Freeday handles millions of monthly conversations across the financial services, healthcare, and travel sectors. We uphold ISO standards and comply with European regulations while maintaining a flawless record in processing compliance-regulated workflows.

Why not build it ourselves with GPT or Claude?

You can — and many try. The challenge isn't building a prototype, it's running it at scale. Handling edge cases, maintaining quality across millions of interactions, staying compliant, and keeping it running 24/7 requires a dedicated ops team. Freeday handles all of that so your engineers can focus on your core product.

We already use Zendesk / Salesforce AI. How is this different?

Those tools assist your agents — Freeday replaces the need for agents on routine work entirely. A digital employee doesn't suggest replies for your team to send. It handles the full interaction end-to-end: reading, understanding, acting, and resolving. Your existing tools stay in place — we integrate with them.

Why not build it ourselves with GPT or Claude?

You can, and many try. The challenge isn't building a prototype, it's running it at scale. Handling edge cases, maintaining quality across millions of interactions, staying compliant, and keeping it running 24/7 requires a dedicated ops team. Freeday handles all of that so your engineers can focus on your core product.

We already use Zendesk / Salesforce AI. How is this different?

Those tools assist your agents — Freeday replaces the need for agents on routine work entirely. Think of it as the difference between a copilot and an autopilot. We handle conversations end-to-end: reading, understanding, deciding, and responding — without a human in the loop.