Freeday works inside the tools your team already uses. No rip and replace. No new logins. No changed processes. Your digital employees plug straight into your existing stack and get to work.
How to read the cards
Channel — Freeday is deployed in this platform as a direct contact channel
KB Sync — Content is automatically indexed and kept current as knowledge
Handover — Live agents can take over a conversation from Freeday at any moment
Coming soon — In development, typically available within 2–4 weeks
Your digital employee works in the channels your customers already use — from email and WhatsApp to voice and live chat. Deploy once, operate everywhere.
Enterprise telephony and omnichannel contact centre. Full human handover with warm transfer support.
Live chat platform with native escalation support. Enables conversations that start with AI and move to human when needed.
Google email as a live channel. Inbound triage, automated replies, and full mailbox management.
Microsoft email as a channel. Full inbox access for automated handling, triage, and intelligent replies.
Messaging platform channel for customer-facing AI conversations. High-volume ready.
The world's most used messaging channel. Deploy conversational AI at scale where your customers already are.
Native integration for the Bitvavo crypto exchange. AI support embedded directly in their app and website.
Product-embedded channel for Haier-Candy-Hoover connected appliances. AI support built into the product experience.
Voice gateway and session border controller. Connects AI voice agents to enterprise telephony infrastructure.
Freeday reads, updates, and closes tickets without creating extra work for your team. CRM data flows both ways — in and out — automatically.
CRM and customer data platform. Reads, writes, and updates records automatically. Works as both a channel and knowledge source.
Ticket management platform. Creates, updates, and resolves tickets end-to-end. Human handover with full context transfer.
Helpdesk and ticketing. Knowledge base sync keeps your digital employee up to date with your latest support content.
ITSM and facility management platform. Knowledge base sync for smart, up-to-date responses to service requests.
Enterprise customer service platform. Knowledge base synchronisation to keep AI responses aligned with your Oracle content.
Connect your knowledge sources and your digital employee stays current automatically. One update in the source, updated everywhere it matters.
Internal wikis and documentation. Synced automatically so your digital employee always has the latest answers.
Microsoft knowledge management. Connect your intranet and SharePoint libraries as live knowledge sources.
Website CMS content. Blog posts, help articles, and FAQs synced automatically as knowledge.
Knowledge base integration for structured content sync. Your digital employee draws from Polly as a live information source.
Knowledge sync integration for targeted content. Keeps your digital employee current with the right information.
Dutch judiciary database. Legal and compliance reference data synced as a knowledge source for regulated use cases.
For accounts payable, procurement, and back-office workflows that run on enterprise systems. Your digital employee joins the process without changing it.
Procurement platform for purchase orders and supplier management. Your digital employee handles AP workflows end-to-end.
Digital procurement solution. Invoice processing, PO matching, and supplier workflows automated by AI.
Travel and hospitality ERP platform. AI integration for booking management and operational workflows.
We build integrations on request. Most custom connections are live within 2–4 weeks. If your stack runs on an API, we can connect to it.
Book a live walkthrough. We’ll show you exactly how Freeday connects to the tools your team already uses.
