Meet Claire.
24/7 customer service for consumer brands without the headcount
Claire answers across all channels.
Voice, chat, email. Claire meets customers where they are. Fast responses, consistent quality, no waiting.
Claire handles calls like a seasoned agent
She listens, understands context, and resolves issues in real time. Customers get answers without the hold times.
Instant responses through messaging platforms
Claire responds to chat inquiries instantly, handling multiple conversations at once. No delays, no frustration.
Professional email support at scale
Complex inquiries, detailed responses, Claire manages email workflows with the care they deserve. Every message gets proper attention.
Orders and returns handled
Claire processes orders, tracks shipments, and resolves returns without human intervention. Your systems stay in sync, customers stay satisfied.
Claire takes orders from start to finish
She captures details, confirms inventory, and routes to fulfillment. Orders flow through without bottlenecks or errors.
Return requests become simple transactions
Claire evaluates return eligibility, arranges pickups, and processes refunds. Customers get resolution without friction.
Customers know where their orders are
Claire answers tracking questions instantly with real-time data from your shipping partners. No more repeated inquiries.
Claire recommends what customers need
She learns what sells together and suggests products that fit. Higher order values, happier customers, better margins.
Claire knows what pairs well together
Based on purchase history and browsing patterns, she suggests complementary items. Customers discover products they actually want.
Premium options presented at the right moment
Claire identifies when customers are ready for upgrades or premium versions. Timing matters, and she gets it right.
Related products suggested naturally in conversation
Claire weaves recommendations into the flow of conversation. It feels helpful, not pushy. Customers appreciate the guidance.
Claire delivers measurable impact for consumer goods
The numbers speak for themselves. Claire cuts support costs dramatically while keeping customers satisfied. Your team handles what matters most.
Support costs reduced
Less spent on routine customer inquiries
Customer satisfaction gains
NPS points improvement from faster resolution
Peak demand handled
Wait times during seasonal spikes and surges
"We strive to automatically handle 90% of incoming issues, allowing us to focus on putting the customer first. Our digital employee is crucial in achieving this goal."
Claire connects to the platforms you already use
See Claire in action
Watch how Claire transforms customer service for consumer goods companies worldwide.
Questions
Everything you need to know about deploying Claire in your organization.
Claire connects directly to your existing systems—Salesforce, SAP, Shopify, and over 100 other platforms. Setup takes days, not months. Your data stays secure and in sync across all channels.
Yes. Claire processes multi-item orders, manages inventory checks, applies discounts, and coordinates with fulfillment systems. She handles edge cases that would normally require human judgment.
Claire scales instantly. No hiring, no training, no overtime. She handles Black Friday volumes the same way she handles Tuesday afternoons. Your customers never wait.
Freeday maintains ISO 27001 certification with full GDPR and CCPA compliance. Your customer data is protected with enterprise-grade security. Audit trails are automatic.
Claire escalates to your team when needed, but she learns from every handoff. Over time, she handles more on her own. Your best agents train her through every interaction.
Still have questions?
Reach out to our team directly.
Get in touch
Let's discuss how Freeday transforms your customer service