KYC workflows simplified
Verify customers in seconds, not days. Freeday automates the entire KYC process.
Document collection
AI agents request and validate documents in real time, reducing back-and-forth delays.
Identity verification
Biometric and document checks happen instantly with integrated verification providers.
Screening
Automated checks against sanctions lists and adverse media databases flag risks immediately.
Ongoing monitoring
Continuous surveillance detects changes in customer risk profiles without manual intervention.
01 Voice verification
Automated email sequences request information and provide status updates without human intervention.
02 Chat support
Customers switch channels mid-conversation while agents maintain full context and progress.
03 Email workflows
Customers complete verification through their preferred channel without friction.
04 Omnichannel context
Context flows seamlessly across chat, email, and voice interactions.
Enterprise-grade compliance and auditability
Freeday maintains full compliance with AML, GDPR, and CCPA regulations through automated controls and detailed audit trails. Every decision is logged, every workflow is traceable, and regulators get the documentation they require.
ISO 27001 certified security infrastructure
Complete audit trails for regulatory reporting
Real-time compliance monitoring and alerts
The numbers behind faster verification
Freeday delivers measurable impact on your KYC operations. These results come from enterprises processing millions of verifications monthly.
Less manual review time
Automation handles routine verifications instantly
Global ID types supported
Verify customers from any country
Process accuracy maintained
Enterprise-grade precision on every verification
Trusted by enterprises worldwide
"We strive to automatically handle 90% ofincoming issues, allowing us to focus on puttingthe customer first. Kim is crucial in achieving this goal"
Questions
Everything you need to know about deploying AI customer service
Most enterprises go live within weeks, not months. Freeday connects directly to your existing systems like Salesforce and ServiceNow, so your digital employees start handling real customer inquiries immediately. We handle the technical complexity while you focus on the results.
Voice, chat, and email all run on the same platform. Your digital employees understand context across channels and escalate to humans when needed. No fragmented systems, no training multiple tools.
Yes. Freeday orchestrates multiple AI agents across your entire operation. From account inquiries to billing disputes to policy questions, our platform manages workflows that would require dozens of human agents.
ISO 27001 certified with full GDPR and CCPA compliance. Your customer data stays protected with enterprise-grade controls and governance. We don't cut corners on security.
Our Performance Intelligence tracks every conversation and auto-scores customer satisfaction. Growth Intelligence shows you FTE savings and business impact in real time. You see exactly what's working and where to improve.
Ready for answers?
Talk to a solutions expert about your specific needs
See KYC automation in action
Book a consultation with our team to see how Freeday transforms your verification process
