Automate KYC, trading support, compliance

Freeday deploys digital employees across your banking operations. Cut onboarding to hours. Handle trading volatility in real time. Maintain audit-ready compliance.

Freeday astronaut illustratie KYC verificatie
Finance

Meet global demands

Eliminate onboarding friction. Deliver real-time trading support. Automate compliance without sacrificing regulatory confidence.

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Document verification stalls onboarding

Identity verification delays cost customers and revenue

Market moves faster than your support

Trading moments demand instant answers, not queues

Routine inquiries drain your capacity

Compliance screening cannot fail or slow down

Solutions

Automate what matters in finance

Freeday connects to your core banking, payment processors, and KYC providers. Instant access. Regulatory precision. 24/7 availability.

Instant KYC automation

Document extraction completes in hours. Customers activate accounts before they change their minds.

Real-time transaction support

Core banking and payment processors respond in milliseconds. Trading decisions happen without delay.

Secure account servicing

Authentication and resolution take less than thirty seconds. Support costs drop. Customer satisfaction climbs.

Automated compliance workflows

Screening runs automatically. Audit trails log everything. Regulators find zero gaps.

Integrations trusted by financial leaders

Proven results

Bitvavo handles multilingual conversations across six languages, freeing their team to focus on complex customer needs.

"Vavo became one of our most valuable team members, resulting in faster and more accurate responses 24/7, happier customers, and a support team that finally has time to focus on what matters!"
Vavo's colleague
Bitvavo, digital asset platform
"Very proud to see Buxley come to life! Thrilled to introduce this smart and innovative digital colleague to our app. Here's to more innovation and continued growth!"
Niek van Rens
COO at Bux
"195,000 KYC cases automated. Onboarding now takes hours. Compliance audits show zero manual gaps."
Compliance officer
Novum Bank, digital bank
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01
Compliance

ISO 27001 and 27009 payment protection

Payment card data encrypted end-to-end. Every transaction logged for regulatory review.

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Privacy

GDPR enforced at every touchpoint

Consumer data protected across all channels. Privacy controls built into system architecture.

03
Screening

KYC regulatory precision applied instantly

Automated screening applied instantly. Zero manual oversight required across all transactions.

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Audit

Complete audit trails and regulatory tracking

Financial clients maintain 100% compliance with zero manual gaps. Every interaction logged for review.

Agents

Digital employees for finance

Specialized agents handle KYC, trading support, account servicing, and compliance.

Bitvavo logo with a stylized double forward slash symbol and the word 'bitvavo' in black on a blurred blue and purple circular background.
Support

Vavo automates customer contact

Multilingual customer support across six languages. Instant responses 24/7. Full conversation logging.

BUX klantverhaal Freeday automatisering resultaten
Support

Buxley handles investment inquiries

80.8% resolution rate. Six languages. Microsecond system access. Regulatory tracking.

01
Customer onboarding
Workflow

KYC, account setup, first transaction

Before: days of manual verification. After: hours of automated processing. Customers activate accounts instantly.

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02
Trading support
Workflow

Price inquiries, transaction status, account access

Before: delayed manual responses during volatility. After: real-time automated answers. Customers trade with confidence.

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Account management
Workflow

Balance inquiries, disputes, payments

Before: agent backlog and delays. After: instant secure resolution. Customers resolve issues in minutes.

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Intelligence

Three systems drive results

Performance, growth, and knowledge intelligence guide every decision.

CSAT score of 3.21 with a 100% increase, based on 45,485 conversations including 0 user-submitted and 45,485 AI-generated CSAT ratings.

Auto-scores CSAT

Detects customer anxiety before escalation. Flags issues in real time. Prevents churn.

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Quantifies FTE

Tracks cost-per-interaction. Measures business impact. Proves ROI in real time.

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Surfaces payment education gaps

Clusters customer questions. Guides content creation. Improves self-service.

Deploy with certainty today

14-day deployment. ISO 27001 certified. Trusted by Bitvavo, BUX, Novum Bank.