Enterprise
5 min read

Turbo-charging finance with Oos

Impact

How the workforce changed their bussiness

35,000+

Invoices per year

98%

Fully automated

3.5 FTE

Freed up

First Challenge

Invoice volume outgrowing the team

Finance teams were overwhelmed with manual invoice processing, requiring more resources to maintain accuracy while handling increasing document volumes.

  • Thousands of invoices from contractors and suppliers processed manually every month

  • Finance team time consumed by email classification, data entry, and system updates

  • No scalable way to handle volume growth without hiring more staff

Capabilities

Their digital
workforce capabillities

Handles the work customer service needs done.

Privacy and compliance built in

Meets GDPR and EU standards, next to ISO and NEN certifications.

Works across all your channels

Voice, chat, email, they answer everywhere.

Connects to systems you already use

All digital employees integrate with your existing software. There are no limits.

Published on
11 Jan 2022
solution

How it works

We connect, your IT team gets to watch

Integrate your existing systems seamlessly with Freeday. While IT teams often prefer collaboration, it doesn't have to consume operational hours. The choice is yours.

We configure, the way you want it.

Whether it's multi-channel, multilingual, 24/7, or only after business hours, you set the access levels. Decide what can be done autonomously and which tasks need human oversight. Allow your team to focus on critical tasks while digital employees handles the routine.

They work, they learn

Digital employees quickly adapt to your workflows, learning in days instead of months. Each digital employee benefits from the collective knowledge of their peers, ensuring every new digital employee starts at the same level as your most experienced one. Together, they evolve, enhancing your operations.

You choose which insights are implemented.

Real-time intelligence surfaces improvements, missing information, AI drive CSAT. Your team becomes the architect.
The workforce executes.

Since introducing our digital colleague Oos, we've been able to automate repetitive tasks and focus more on high-value work. Freeday supports us with smart, scalable solutions that truly improve how we operate.

Chief Operating Officer
Global Financial Services

Ready to transform your operations?

Let us show you what's possible with digital employees