Enterprise
5 min read

Finance in een stroomversnelling met Oos

Impact

How the workforce changed their bussiness

35.000+

Facturen per jaar

98%

Volledig geautomatiseerd

3,5 FTE

Vrijgemaakt

First Challenge

Factuurvolume overtreft de teamcapaciteit

Financeteams werden overspoeld met handmatige factuurverwerking en hadden meer capaciteit nodig om de nauwkeurigheid te waarborgen bij het groeiende volume.

  • Duizenden facturen van aannemers en leveranciers die maandelijks handmatig verwerkt worden

  • Financeteam opgeslurpt door e-mailclassificatie, gegevensinvoer en systeemupdates

  • Geen schaalbare manier om volumegroei op te vangen zonder extra medewerkers aan te nemen

Capabilities

Their digital
workforce capabillities

Handles the work customer service needs done.

Privacy and compliance built in

Meets GDPR and EU standards, next to ISO and NEN certifications.

Works across all your channels

Voice, chat, email, they answer everywhere.

Connects to systems you already use

All digital employees integrate with your existing software. There are no limits.

Published on
11 Jan 2022
solution

How it works

We connect, your IT team gets to watch

Integrate your existing systems seamlessly with Freeday. While IT teams often prefer collaboration, it doesn't have to consume operational hours. The choice is yours.

We configure, the way you want it.

Whether it's multi-channel, multilingual, 24/7, or only after business hours, you set the access levels. Decide what can be done autonomously and which tasks need human oversight. Allow your team to focus on critical tasks while digital employees handles the routine.

They work, they learn

Digital employees quickly adapt to your workflows, learning in days instead of months. Each digital employee benefits from the collective knowledge of their peers, ensuring every new digital employee starts at the same level as your most experienced one. Together, they evolve, enhancing your operations.

You choose which insights are implemented.

Real-time intelligence surfaces improvements, missing information, AI drive CSAT. Your team becomes the architect.
The workforce executes.

Sinds de introductie van onze digitale collega Oos kunnen we repetitieve taken automatiseren en meer aandacht besteden aan hoogwaardige werkzaamheden.

Chief Operating Officer
Global Financial Services

Ready to transform your operations?

Let us show you what's possible with digital employees